Privacy Policy
Last updated: March 28, 2026
1. Information We Collect
Ma'anshan Ruichen Education Consulting Co., Ltd. (hereinafter "Real English" or "we") values your privacy. When you use our website and services, we may collect the following information: personal information you voluntarily provide (such as name, phone number, email address); basic learning information about your child (such as age and English proficiency level), to recommend suitable courses; and technical information automatically collected when you browse our website (such as browser type, access time, and page views).
2. How We Use Information
The information we collect is used for the following purposes: providing personalized course recommendations and teaching services for you and your child; contacting you to arrange trial classes, course notifications, and teaching feedback; improving our website experience and service quality; and complying with applicable laws and regulations. We will not sell, trade, or otherwise transfer your personal information to third parties without your prior consent, unless required by law.
3. Information Protection
We take reasonable technical and administrative measures to protect the security of your personal information, preventing unauthorized access, use, or disclosure. All transmissions involving personal information are conducted through secure encryption. We regularly review and update our security measures to ensure the effectiveness of information protection.
4. Use of Cookies
Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand your preferences and optimize website functionality. You can manage or disable cookies through your browser settings, though this may affect the normal use of some website features.
5. Protection of Minors
We attach great importance to the protection of minors' personal information. We will not actively collect personal information from minors under the age of 14 without obtaining consent from a parent or legal guardian. If we discover that we have collected personal information from a minor without verifiable parental consent, we will delete the relevant information as soon as possible.
6. Your Rights
You have the right to access, correct, or delete the personal information we hold about you. If you wish to exercise these rights or have any questions about our privacy protection measures, please contact us by calling 181-1030-0640 or emailing gm.realenglish@gmail.com.
7. Policy Updates
We may update this Privacy Policy from time to time to reflect our latest practices in information protection. The updated policy will be posted on this page with the latest update date noted. We recommend that you check this policy regularly to stay informed of any changes.